Company Overview
Toyota Jamaica Ltd. (TJAM) is Jamaica’s sole authorized distributor/dealer of TOYOTA & HINO products. Operating from its Head office location on 427 Spanish Town Road, Kingston 11 with two branches at 93 Old Hope Road (6) and Lot 1200 Ironshore Industrial Estate, Montego Bay.
TJAM offers a wide range of passenger cars, sports utility vehicles (SUVs), pick-ups, commercial buses, light/medium commercial trucks for purchase as well as the spare parts for all the automotive units we sell. In keeping with Toyota’s emphasis on quality, we also provide maintenance service for Toyota and remains the only authorized service center for the brand on the island.
TJAM is a privately held company whose relationship with the Toyota brand was formalized in November 2000 with the acquisition of majority ownership by Toyota Tsusho Corporation (TTC) - Toyota Motor Corporation’s trading arm. In 2013, TJAM commenced official dealership of the HINO brand which has resulted in an expanded menu of offerings for our valued customers.
TJAM aims to be the most respected automotive distributor/dealer in the region through its competent, qualified and customer-focused team of professionals.
Mission
People Development | Good Corporate Citizenship | Service Excellence | Effective Communication | Superior Customer Relations
People Development | Good Corporate Citizenship | Service Excellence | Effective Communication | Superior Customer Relations
Vision
HAPPY, COMPETENT PEOPLE, DOING GREAT THINGS
HAPPY, COMPETENT PEOPLE, DOING GREAT THINGS
Values
Our goal is to support and achieve our vision, through the cultivation of right behaviour, right action and fair practices.
Our goal is to support and achieve our vision, through the cultivation of right behaviour, right action and fair practices.
Respect for People
- Show honesty, humility, respect and dignity in everything we do.
- Accept differences of race, culture, language and belief amongst our partners and find unity within that diversity.
- Develop in the workplace the potential of all our people.
- We will look for new ways of doing things better for our customers.
- We will make continuous improvement a way of life.
- We will accept change and manage that change.
- We will provide opportunities to utilize our skills, abilities and ideas responsibly.
- We will use information and knowledge effectively to achieve performance excellence and to create a “Customer First” culture.
- We will set clear and focused goals in whatever tasks we undertake.
- We will be aware of people’s development potential.
- We will create unity within diversity through teamwork.
- We will measure customer satisfaction continuously by listening to the voice of the customer.
- We will bring the same quality to our work as TMC brings to the product we sell.
- We will look at our resources through the eyes of efficiency and a waste free environment.
- Value Creation
- Stakeholder Satisfaction
- Sustainability
- People Development
- Toyota brand of passenger cars, sports utility vehicles (SUV’s), Minibuses, Forklifts
- Hino brand of light, medium, heavy commercial trucks
- Genuine Spare Parts for Toyota, Hino and Daihatsu vehicles
- Distributors of ARB, 3D Mats and Carryboy Accessories
- Qualified team of technical professionals for Servicing and Body Repairs
