Warranty

At TOYOTA JAMAICA our fundamental aim is to create partnerships for life with our customers. This can only be fulfilled through the achievement of Customer Satisfaction. All Toyota Jamaica’s business therefore is conducted with total customer satisfaction in mind.
Toyota offers a 3 years/100,000km (whichever comes first) warranty on all passenger and light commercial vehicles in its range. We fully recognize the importance of top quality service and ‘value for money’ as the cornerstone of Customer Satisfaction.
TOYOTA JAMAICA maintains workshops of the highest standard with all the necessary facilities, tools, equipment and technically competent manpower to provide the very best service available.

Regular services performed by Toyota trained technicians, using Toyota genuine parts, and working to strict service routines laid down by Toyota Japan and TOYOTA JAMAICA will contribute significantly towards maintaining the high resale values of your Toyota vehicle. Your choice of Toyota vehicle products obligates us to satisfy your service needs. We are committed therefore to providing the highest level of satisfaction in service and ownership.

STANDARD WARRANTY EXCLUSIONS

Certain components are excluded from the 3 years/100,000km warranty.
PLEASE NOTE: Our warranty does not cover expenses incurred as a result of normal wear and tear or inspections. Neither does it cover any losses, of whatever nature, for the duration of the repair period. The warranty period is not extended as a result of repairs during the warranty period.

Toyota Motor Corporation and Toyota Jamaica Limited and its affiliated companies (herein after jointly and severally referred to as “Toyota”) warrant to the first retail purchaser of each new Toyota vehicle that the vehicle, including all Toyota approved accessories, chassis and parts (except battery, surface rust & paint and paint work) manufactured by Toyota and delivered by an authorized Toyota distributor or dealer, will be free under normal use and service from defects in material and workmanship for a period of (3) three years or 100,000km from date of sale whichever occurs first.

The following exclusions are not covered under the 3 year 100,000km warranty but are covered under a warranty as indicated below providing that certain conditions are fulfilled:
• • Battery: Covered for 2 years; 50% prorated for the next 12 months
• • Surface Rust & Paint Damage: 12 months or 20,000km, whichever comes first (excluding the chassis, load body and canopies)
• • Paint Work & Painted Components: 12 months or 20,000km, whichever comes first

The obligation under this vehicle warranty is limited at the election of Toyota to repair or replace such parts as may be acknowledged by it to be defective in material or workmanship. The repair or replacement of defective parts under the warranty will be undertaken by any authorized Toyota distributor or dealer in Jamaica without charge for parts or labour. All friction materials and normal wear and tear are excluded from this warranty. For more information regarding warranty you make contact our Service Departments.